Customer Care

The first, main, and only goal of Robot System Automation is quality service, before and after the sale.

 

On-site service

Every intervention is performed by our specialists to ensure maximum quality and reduce down time to virtually zero.

 

Teleservice

Connecting via the Internet from our office, a technician can perform the update, maintenance, data transfer, and backup of our software in real time.

 

If you need service at your location, a Robot System specialist will arrive within a short time. You can count on the support of technical and commercial staff present in all major markets.

 

Effective telephone support can help you solve small problems immediately.

 

Training

We organize training courses for your technical staff on the application procedures and the use and maintenance of machinery to guarantee total system functionality. We will also provide training prior to any future update or upgrade.

ASSISTANCE

Contact us now for assistance:

CONTRACTS FOR ASSISTANCE AND MAINTENANCE

ANY COMPONENT, WHERE AND WHEN YOU NEED IT

Exceptional quality and constant availability for the entire life cycle of products — Robot System Automation is your most reliable partner.

 

The high availability of components coupled with our logistics network ensures that the items reach their destination within the appropriate time.

 

Contact us now to increase your productivity: